Conflict Resolution (Foundation)

 

This online module is designed to look at the causes and types of conflict that can arise in the workplace and will demonstrate best practice approaches to resolving issues, showing everyday measures that can help to prevent future disharmony.

Is this course for you?

  • Do you want to be able to recognise and resolve causes and types of conflict that can arise in the workplace?
  • Do you want to be able to demonstrate best practice approaches to resolving issues?
  • Would you like to be able to prevent future disharmony?

If you’ve answered ‘yes’ to any of these, then this course is for you.

Delivery Online learning

Duration 0.5 Hour
Cost £35
Level Introduction

Target Audience

This 30 min online module is aimed at individuals who want to be able to apply best practice approaches to resolving issues, and instigate measures that can help to prevent future disharmony.

Learning Objectives

By the end of this module you will be able to look at the causes and types of conflict that can arise in the workplace. You will be able to demonstrate best practice approaches to resolving issues, and show everyday measures that can help to prevent future disharmony.

Course Content

  • We introduce the topic of conflict resolution and the steps to combatting conflict
  • What are the signs to look for?
  • Who are the protagonists?
  • What are the route causes?
  • How do you manage the conflict?
  • Methods for preventing future conflicts